TravelYaraa Flight Support Center

Open My Bookings from your TravelYaraa account or use the Manage booking button in your booking email. Enter the same login email/mobile used while booking. Failed, pending, cancelled and confirmed bookings are shown in their respective tabs.

Check spam/promotions first. If the email is still missing, open Manage booking and use Resend email. Confirmed bookings include documents when available. Failed or pending bookings do not include an e-ticket.

Payment may be successful while airline confirmation is still being verified. TravelYaraa will update the status after airline confirmation. Do not use an e-ticket until PNR/ticket details are generated.

An e-ticket is the confirmed travel document issued after airline confirmation. It includes passenger, flight, PNR/ticket and baggage details. It is not generated for failed bookings.

Yes. Use Resend email from booking status/Manage booking. Enter the email address where you want to receive the booking email. Documents are attached only when the booking is confirmed.

If a booking is failed, cancelled before ticketing, or still pending airline confirmation, an e-ticket PDF is not attached. Once confirmed, the available ticket/receipt documents can be sent again.

If payment was deducted for a failed booking, refund or reversal is processed to the same payment method as per payment gateway/bank timeline. Airline cancellation refunds depend on fare rules.

Open Manage booking and choose cancellation support. Cancellation eligibility, airline charges and TravelYaraa service rules are checked before a request is submitted.

Date change depends on airline fare rules, availability and fare difference. Submit a change request from Manage booking or Contact us with your Booking ID.

Baggage information is shown on your itinerary/e-ticket when provided by the airline/API. Final restrictions should also be checked on the airline website before travel.

Extra baggage depends on airline availability and rules. Some airlines allow it on their official website after ticketing using PNR and passenger details.

Use the airline official website/app with PNR/ticket details. Online check-in usually opens as per airline rules before departure.

Carry passport/valid government ID, visa/transit documents when applicable, and the e-ticket/PNR details. Passenger name must match the travel document.

If booking could not be completed after payment, refund or reversal is processed to the same payment method as per payment gateway and bank rules. Keep your Booking ID and payment ID for support.

Receipts are available only after confirmed ticketing from Manage booking. Failed or pending bookings do not show ticket/receipt document buttons.