Terms & Conditions
These terms apply to flights and hotels booked on TravelYaraa.com. They work together with the airline's fare rules or the hotel's conditions shown during booking, which decide how the flight or stay itself is provided.
Who does what
TravelYaraa
- Shows options, prices and rules we receive
- Collects your details and payment
- Places the booking and sends documents
- Passes on cancellation and change requests
- Processes refunds and gives booking support
Airline
- Operates the flight and sets the schedule
- Sets fare rules, baggage and check-in rules
- Decides boarding and accepted documents
- Decides cancellation and change charges
Hotel
- Provides the room and facilities
- Sets check-in times and accepted ID
- Sets house rules, deposits and local charges
- Decides cancellation charges for the rate
Check before you pay
Before you pay, check the review page carefully:
- Traveller or guest names, exactly as on government ID or passport
- Travel dates, times, airports or hotel location
- Number of travellers, rooms and guests, and the room's occupancy
- Room type, meal plan and room conditions
- Fare rules: cancellation, date change and baggage
- Whether the fare or room is refundable, and any free-cancellation deadline
- Hotel rules and important information, such as accepted ID
- Optional extras you selected
- The final amount payable in the payment summary, including taxes, fees, extras and any discount
- Your contact email address and mobile number
You also need to tick the box confirming you agree to these terms and the rules shown. Please do so only after reading them.
Prices and availability
Prices and availability come live from airlines, hotels and our booking partners, and can change until your booking is confirmed. We check the price and availability again before payment. If the price goes up, we show the updated amount and ask you to accept it before you pay. If a room or fare is no longer available, you will need to choose another option.
Each TravelYaraa offer has its own conditions, shown with the offer. An offer applies only if it appears in the payment summary before you pay.
Payment
You pay in Indian rupees (INR) through our payment partner's secure checkout, using the methods shown there. The amount charged is the final amount shown at checkout. Your bank or card issuer may add its own charges, which we do not control.
We treat a payment as complete only after it has been verified. We may review or stop a payment or booking if we reasonably suspect fraud or misuse.
Booking confirmation
A successful payment does not by itself mean the booking is confirmed. After payment, we place the booking with the airline or hotel. Your booking page may show a pending status while this happens.
- Confirmed: the airline or hotel has accepted the booking, and your e-ticket or voucher is available.
- Pending: we are still confirming. Please do not book or pay again.
- Not confirmed: the booking could not be completed. Any amount charged is handled under our Refund Policy.
E-tickets, vouchers and invoices
All booking documents are digital; nothing is sent by post. Once confirmed, you can download your flight e-ticket, hotel voucher or invoice from My Bookings and resend the booking email. Documents are sent to the email address entered for the booking, so check your spam folder if you cannot find them. Keep a copy available when you travel.
Travel documents and ID
You are responsible for carrying valid ID and any passport, visa, health or entry documents needed for your journey. Requirements are set by airlines, hotels and governments, and they can refuse travel or check-in if documents are missing. Check official sources before you travel.
Changes, cancellations and refunds
Changes and cancellations follow the airline's or hotel's rules for your booking. See the Cancellation Policy for how to cancel or request a change, and the Refund Policy for how refunds work.
Schedule changes and problems on the day
Airlines may change or cancel flights, and hotels may have problems at the property. These are decided by the airline or hotel, not by TravelYaraa. Keep your contact details correct and check your flight status with the airline before leaving. If something goes wrong, contact us and we will help you with the options the airline or hotel allows.
Our responsibility
We will handle your booking with reasonable care and skill, show you the information we receive accurately, and process refunds that are due to you. We are not responsible for how the airline or hotel provides its own service, or for events outside our reasonable control.
Nothing in these terms takes away any rights you have under applicable consumer protection law.
Questions and complaints
Contact us at support@travelyaraa.com or +91 72310 60177 with your Booking ID. See Contact Us for what to include.